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A comment on Launch HN: Lemonade Finance (YC S21) – Digital Bank for the African Diaspora.

Re:Launch HN: Lemonade Finance (YC S21) – Digital Bank for t... by devoutsalsa on Friday August 27, 2021 @11:32PM (#28335407)
May you suggest you focus super hard on customer support? The support I’ve gotten from mobile finance (Simple, Chime, Revolut, Acorns) has been at best underwhelming. I’ve mostly stopped using these kinds of services because I don’t trust them to handle things well if I ever have a problem.

Good luck! It looks like a super cool idea.

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Re:Launch HN: Lemonade Finance (YC S21) – Digital Bank for t... by riancochran on Saturday August 28, 2021 @02:56AM (#28336156)
Yes. In what situation has support been bad for you?
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Re:Launch HN: Lemonade Finance (YC S21) – Digital Bank for t... by devoutsalsa on Saturday August 28, 2021 @08:43AM (#28337575)
Everything. Slow email support. Different customer service rep every iteration. Replacing debit card. Debugging declined transactions with sufficient money. All of it.
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