Maybe the other commenter is right and now its saying not available because it is saturated?
Per https://sebsebmc.github.io/starlink-coverage/index.html we are in the same cell
Full text:
Starlink will begin offering service in your area beginning mid to late 2021. Orders will be fulfilled on a first-come, first-served basis. You will be notified via email prior to shipment, and you will be charged the remainder of your balance once your kit ships.
Your Starlink Kit will arrive with your Starlink, wifi router, power supply, cables and mounting tripod. For more information or to cancel your order, sign in to your account.
Well, sure, assuming you can actually get service at your location. They're not going to send the kit to someone who can't get service.
And just note that even though you are physically close to someone who has it, that in no way means you can get it. The way the earth is divided up is not intuitive due to the orbits.
I am disappointed they lied about order fulfillment taking place in the order received.
Edit to add: we ordered within a month of each other and two of us live 20-30 miles apart so "our area" (central NC) should be active.