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Re:Tell HN: Heroku bans 10 year account without notice or ex... by chrisandchris on Saturday August 21, 2021 @02:53AM (#28254852)
I am sorry that it is to late and I know it is not helpful, but:

Always, always, always do a backup with an unrelated 3rd party. Being it a harddisk in your safe, AWS Glacier, whateverservice.

If you do backup with your main and only provider, you are going to loose (data). Related: See burning OHV data center (customers loosing backup because they were in same datacenter).

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