Root cause of failure, root cause of success

Re:Root cause of failure, root cause of success by xyzelement on Sunday August 15, 2021 @09:56AM (#28188766)

I agree with the questions you're asking, in reality I'd ask those too but wanted to constrain my post to make a point.

That point is, again, the attempt to get to root cause (whether you go deep or wide) is valuable. The idea that you won't get the ONE TRUE ANSWER shouldn't stop that effort. An organization that landed at either your or my answer is better off than one that landed at neither.

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Re:Root cause of failure, root cause of success by kqr on Sunday August 15, 2021 @10:19AM (#28188938)

With that clarification, I think we agree on content, but disagree on terminology. "Root cause" tends, in my experience, to make people think of a singular causal path (sometimes even called a chain) which just... stops, at some convenient place. And this is "the root cause".

I strongly oppose that picture of failure.

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