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Re:Apple call center workers fear AI-powered surveillance ca... by rubatuga on Wednesday August 11, 2021 @12:51AM (#28138154)
Everyday I realize that the reason we're hitting all these dystopian practices and rules is because tech is trying to scale things that don't scale.
Re:Apple call center workers fear AI-powered surveillance ca... by tomaskafka on Wednesday August 11, 2021 @03:55AM (#28139272)
“Can we remove people from all the loops everywhere? It will be so much cost effective!”

“Gee, I wonder how the world became so dehumanized?”

Re:Apple call center workers fear AI-powered surveillance ca... by mouzogu on Wednesday August 11, 2021 @09:09AM (#28141549)
Companies like this that depend on large MNC fixed contracts have limited capacity to grow or innovate. They provide a basic service at a fixed annual fee. So they grow by cutting from their employees.

Remember a similar situation in India when employees went berserk, rightfully so.

Re:Apple call center workers fear AI-powered surveillance ca... by hughrr on Wednesday August 11, 2021 @03:14AM (#28139017)
That’s actually a really interesting perspective.