That’s the kind of thing that can and should be fixed by every person that gets onboarded updating the onboarding docs.

The thing I find more problematic with remote onboarding followed by remote work is that there’s no relationship building. There needs to be some play in the joints for a team to work. Getting to know teammates as real people, and not just an image on a screen and some IM messages, makes it more likely you will give them the benefit of the doubt.