Yeah holy shit. The dude has obstructions and then writes a review about it? It's like putting bad gas in your car, then writing a review about how bad it was... Admittedly getting rid of the obstructions was a TON of work. It took me a few weeks of moving my dish around, and fiddling around with different mounts and options. I even topped a tree. But once I got rid of the obstructions, the service improved dramatically. Now with the launches that we have had of new satellites and other updates, I don't see hardly any drops at all. The most common annoyance with mine right now is the router/dish crashing. This happens maybe once every two weeks. Not much worse than the shitty Comcast-supplied modem. My next step is to use my own router and I think that'll take care of a lot of it.