Just saying "yeah thats how things work in academia" Doesn't help anything; this article is pointing out a very real problem: the state of things now is a mess.
Search engines for papers suck, bad. At the fringes of human knowledge, you need an actual brain to process cutting-edge research. Either your own non-expert brain, or an expert brain to help guide you.
That process is the same in every field. Older fields have textbooks with knowledge distilled from experts. That's a good place to start to get the state of the art > 20 years ago.
This screams the need for an intelligent search engine, with summarizing features that point out relevant parts of the paper, and (imho) a UI and algorithms that reach across disciplines and encourage discovery. So, for instance (I'm making this up), someone looking for a way to understand interferometry data might stumble on a useful regularization technique from image processing.
I imagine academic libraries would pay really good money for that. Of course, it would help if a mostly complete body of scientific literature was available to crawl--like SciHub.
There aren't that many different citing stiles, so I'm pretty sure it would be possible.
There are also less-cited papers and journals that can be just as relevant--every article starts with zero citations, and the vast majority of good work out there isn't exciting enough to be accepted for Nature.
Further, the process is rather incestuous: Previous person solved X problem with Y approach because that's the first thing someone came up with and it's just how it's done in our field, so let's continue doing this inefficient thing and citing that paper, maybe working on a better way to do things. Meanwhile in some other field, a mathematician or whatever came up with a far better solution to a similar problem long ago, but nobody in this field ever knew that, so it goes unnoticed.
I do want to see what is highly cited because it's probably interesting, but I also want to see things that don't get that kind of attention but are applicable to my work, and things that I wouldn't know are applicable to my work.
Another example: Currently, authors enter relevant keywords when they submit a paper. Maybe that works when someone searches the right combination of words, or maybe it doesn't because the search engines suck. Or because in one part of the world the topic has a completely different vocabulary, and we miss a whole library's worth of useful papers.
I speak from a background in STEM. I can't vouch for other disciplines, but I imagine they have similar pain points. Heck, I don't even know what others in STEM think, other than "that's just how research works."
I don't think it's an easy problem, or we wouldn't still be sifting through mounds of crap to find a few relevant, reproducible works worth reading and citing. I think it would involve figuring out the overarching themes and important methods in a paper and sorting them by their importance, and a little bit of fuzziness to say "hey, this isn't exactly what you're looking for, but it sure seems useful." This could even allow un-cited works a second chance.
I think I'm describing two separate goals, and the fuzzy part could wait until the relevance problem is addressed. I don't think the problems are particularly easy, or Google Scholar would have solved the problem and monetized the solution already. But it seems like they're solvable problems.
I approve of this tool! It's a shame I hadn't heard of it before.
"1. Search seed terms you know, like “cost of bugs”, in an appropriate journal (here’s one).
"2. Find papers that look kinda relevant, skim their abstracts and conclusions.
"3. Make a list of all the papers that either cite or are cited by these papers and repeat.
"4. Find more useful terms and repeat."
Congratulations! You're a grad student now!
P.S. When I graduated, I had a filing cabinet with two drawers full of papers that felt important enough to save printed copies, from just this process. A couple of months ago, I carted them out to the burn pile, threw them on the pile of leaves and brush, and held a Viking funeral. And I didn't even feel bad. :-)