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Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by ratsmack on Saturday July 10, 2021 @11:21AM (#27793985)
If Amazon doesn't fix their horribly astroturfed review system, they will be worthless in a few years after enough people get burned.
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by anonuser123456 on Saturday July 10, 2021 @11:58AM (#27794271)
What do you think is easier, for Amazon to fix their ratings system or for a competitor to implement the worlds most sophisticated vertically integrated logistics operation? If customer really start caring, they will fix it.

The ratings thing is a blip for them. Only sophisticated customers are aware of it... and sophisticated customers are the exception, not the rule.

Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by pessimizer on Saturday July 10, 2021 @12:08PM (#27794350)
> Only sophisticated customers are aware of it.

It doesn't take an extraordinary amount of "sophistication" to notice that the products that you ordered are cheap, broken and/or counterfeit trash when they arrive. They don't deliver any more quickly than anyone else anymore either. Unless you're on Prime; I think they prioritize Prime.

Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by jefftk on Saturday July 10, 2021 @12:40PM (#27794632)
> notice that the products that you ordered are cheap, broken and/or counterfeit trash

My experience with the products I've received ordering from Amazon has generally been very good, comparable to products I bought in person. Things are generally as advertised, and work correctly. My guess is that Amazon is doing well because mostly people have an experience similar to mine, and are happy to keep ordering?

Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by helij on Saturday July 10, 2021 @03:18PM (#27795746)
I have the same experience.
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by ghaff on Saturday July 10, 2021 @12:46PM (#27794675)
And, yet, I order from Amazon all the time and I don't see this that I'm aware. I do wonder how my behaviors are different from those who claim ordering from Amazon is a total crapshoot.
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by spoonjim on Saturday July 10, 2021 @12:00PM (#27794285)
Grocery stores, Walmart, Target, etc have an equally sophisticated logistics system. After getting one counterfeit product from Amazon I shifted all of my purchases of kids products (diapers, lotion, sunscreen, etc) to brick and mortar retail.
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by pessimizer on Saturday July 10, 2021 @12:12PM (#27794382)
Me, too. Locally you get to inspect the product, which eliminates most Amazon-class difficulties, and also there's somebody who has to physically hide from you if you have a complaint.
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by sjg007 on Saturday July 10, 2021 @06:32PM (#27796953)
Target and Walmart are the most likely. They just have to work on their search and recommendation engines.
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by dazc on Saturday July 10, 2021 @11:46AM (#27794183)
Have to agree, not just this but multiple versions of every imaginable product - most of which is complete junk. Many times I have just given up and gone elsewhere.

I thought they made a smart move with their own branded stuff but a lot of this is just as bad quality.

Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by sokoloff on Saturday July 10, 2021 @11:56AM (#27794252)
I’ve generally found Basics products to be in the solid B+ (at worst) to A- (typically) level of quality. It’s not going to be junk in my experience.
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by pessimizer on Saturday July 10, 2021 @12:19PM (#27794446)
I've found them to range from unusable, to adequate, to simple and perfectly designed for purpose (and readily available from dozens of Chinese manufacturers through other channels.)
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by dazc on Sunday July 11, 2021 @12:34AM (#27798498)
Amazon have multiple own-brands besides the Basics range though.
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by MattGaiser on Saturday July 10, 2021 @11:51AM (#27794216)
So many Amazon reviews are clearly purchased and they purchase the reviews by putting cards in the packages with their products.
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by mcv on Saturday July 10, 2021 @11:54AM (#27794235)
I wish that was true, but Amazon is huge and ubiquitous, and even if everybody aware of this issue decides on a hard boycott, that still leaves the majority of the world's population.

There is much more wrong with Amazon, but they survive and thrive simply because of their scale.

Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by tmpz22 on Saturday July 10, 2021 @11:57AM (#27794261)
Agreed at their scale the number of customer churn that falls into the acceptable category is colossal.
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by fnord77 on Saturday July 10, 2021 @11:59AM (#27794280)
I think that ship sailed. don't know a single person who is happy with amazon. only thing missing is a substitute
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by sokoloff on Saturday July 10, 2021 @12:29PM (#27794523)
I am generally happy with Amazon. Most times I can get something from Amazon tomorrow or the next day for a competitive price. I’d say that 97% of my orders are delivered on-time and to-spec. When they’re not, it’s almost never been a hassle to get it fixed.

I had one order last year where I was unhappy with Amazon’s treatment on the issue. They were willing to give my money back without hassle, but that wouldn’t fix my wife’s car’s charging system, so I had to make something work.

Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by colinmhayes on Saturday July 10, 2021 @01:04PM (#27794830)
amazon is one of the most rusted institutions in America. 70% of americans view it favorably. https://drive.google.com/file/d/1OgPzcB75uxXiFmTjUUb-ITIr7BF...
Re:Is Amazon’s Stock Price Justified? What It Means If It Is... by sokoloff on Saturday July 10, 2021 @01:05PM (#27794834)
Amusing typo inverts the meaning (rusted vs trusted).