Re:Chime has been suddenly closing accounts, not returning c...
by axaxs on Wednesday July 07, 2021 @12:02AM
(#27757217)
My immediate first thought is...are emoji loving folks worth keeping?
Not meant as an insult. But if your retention rate is up 50% with 18 year olds, and down 25% with 30+ers, is that good?
My hangup is that it's a bank. As another so eloquently described, I prefer an ultra professional appearance. Money is important, and banking is ultra regulated. I want to feel they are on top of everything.
Pizza places all started using emojis in communications to me. And that's ok, it's just pizza.
But I don't want my doctor sending me an email with a crab and a skull.
Not meant as an insult. But if your retention rate is up 50% with 18 year olds, and down 25% with 30+ers, is that good?
My hangup is that it's a bank. As another so eloquently described, I prefer an ultra professional appearance. Money is important, and banking is ultra regulated. I want to feel they are on top of everything.
Pizza places all started using emojis in communications to me. And that's ok, it's just pizza.
But I don't want my doctor sending me an email with a crab and a skull.