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Re:Social media is broken – a new report offers ways to fix it by morpheos137 on Sunday July 04, 2021 @01:24PM (#27731193)
One of the core problems with "social media" in 2021 is the default assumption that it should be monetised and a business.

There is a difference between providing infrastructure for social connection and farming/harvestings/leveraging the information gathered from what is constructed on that infrastructure.

The current situation is akin to if AT&T had listened in on all phone conversations (assuming no technical barriers) and sold ads based on what you said to friends and family. Before you made a call you would need to listen to a personalised ad on your reciever.

Before facebook or myspace or twitter there were blogs/personal websites, forums, email and instant messaging. All these options worked for expressing one's self online and none of them were under a centralised, for-profit entity.

Wikipedia is a good example of a decentralised social network although it appears to be increasingly infected with the reddit/twitter virus.

Re:Social media is broken – a new report offers ways to fix it by egypturnash on Sunday July 04, 2021 @04:34PM (#27732396)
I very much agree with this.

I run a Mastodon instance for myself and some friends. It's got about 250 accounts total. The hosting costs are about evenly split between myself and friends willing to throw me some money via Patreon. It is not making me money and I do not want it to make me money because then it would probably require a lot of my time to deal with moderating it. I don't want to have to do that or hire anyone to do it.

I run it to have a space that's free from the bullshit corporate social media does in the name of "increasing engagement" to make more profit off of ad views. I like that I can visit my instance, catch up on the local timeline and the stuff I'm personally following, and then be done with it for most of the day, versus opening up a corporate site that's had tons of very smart people sink a lot of time and effort into figuring out how to keep me there for hours on end, whether or not I'm better off for it.

Re:Social media is broken – a new report offers ways to fix it by cvwright on Sunday July 04, 2021 @02:20PM (#27731575)
I don't think the monetization and business aspect is what makes social media so bad. It's more that they're going about it in the wrong way.

You make the comparison to AT&T. They charge a lot of money for the service that they provide, and as you mention, they don't do all the shady things that social platforms do.

Most other great tech products are provided by businesses. Apple is the prime example of a company that is both (a) massively successful and (b) not hostile to their users' privacy.

Re:Social media is broken – a new report offers ways to fix it by 1vuio0pswjnm7 on Sunday July 04, 2021 @07:38PM (#27733486)
All true.

The value is in the network infrastructure, not the so-called "tech companies" operating on it as middlemen, spying on internet users as a so-called "business".

We as users already pay for that infrastructure. We pay for an internet connection. The network infrastructure is already monetised.

That network infrastructure is worth something even if every single tech company ceased to exist. Would you stop paying for internet access just because some website went offline.

The large websites many people are using are 100% user-generated content, much of it being in the form of human communication. That so-called content is not going to disappear if tech companies stop spying for money. (We often hear of tech company users losing their content when the companies discontinue so-called "service". Not surprising since the companies serve advertisers, not users.) The tech companies are not the content creators. Generally, users do not pay tech companies for service and tech companies do not pay users for content. Tech companies are middlemen.

"Tech" companies want you to believe "This is how it must be. There is no other way." They want you to believe they are "the internet". But the menu is not the meal. The map is not the territory. The middleman has no inherent value. He must leech to survive.

People online often comment that "Facebook" (not to mention many other tech company websites) could be written, for free, in a weekend, and what makes Facebook so popular is not the people who write PHP for Zuckerberg, it is the network effects, the fortuitous timing and luck that Facebook has enjoyed to become so large.

What has been done to date can be replicated by others, but Big Tech wants people to accept another "default assumption": massive scale, all under single ownership, is a requirement.

AT&T was broken up and we did not lose telephone service. Around the world, customers of one telephone company are able to call customers of other telephone companies.

Re:Social media is broken – a new report offers ways to fix it by saimiam on Sunday July 04, 2021 @09:18PM (#27733918)
I honestly tried to understand what you were saying but there were so many randomly quoted words and phrases that I lost track of your overall point.
Re:Social media is broken – a new report offers ways to fix it by jefftk on Sunday July 04, 2021 @01:28PM (#27731218)
What do you mean that Wikipedia is infected?
Re:Social media is broken – a new report offers ways to fix it by morpheos137 on Sunday July 04, 2021 @01:34PM (#27731261)
Originally wikipedia did not condone advocacy or propaganda now it does as long as it can be attributed as a "fact" because it has been published by a "reliable source." Who decides what is a reliable source? The same sort of clique that moderates /r/worldnews or /r/politics. Reddit is an Orwellian cancer.
Re:Social media is broken – a new report offers ways to fix it by jefftk on Sunday July 04, 2021 @01:38PM (#27731292)
Wikipedia's policies on this are https://en.wikipedia.org/wiki/Wikipedia:Neutral_point_of_vie... and https://en.wikipedia.org/wiki/Wikipedia:Verifiability

These are the same policies Wikipedia has had for over a decade, with only relatively minor changes. Are you saying they're being interpreted differently? Could you give an example?

Re:Social media is broken – a new report offers ways to fix it by Pilfer on Sunday July 04, 2021 @02:41PM (#27731701)
Larry Sanger, who co-founded Wikipedia, provides many examples of how Wikipedia articles are heavily biased towards mainstream viewpoints. https://larrysanger.org/2021/06/wikipedia-is-more-one-sided-...

> with only relatively minor changes

Relatively minor changes have huge effect on the content of articles. The linked article also addresses how Wikipedia has banned conservative sources from Wikipedia including Fox News, the Daily Mail, and the New York Post. "In short, and with few exceptions, only globalist, progressive mainstream sources—and sources friendly to globalist progressivism—are permitted."

Every claim in a Wikipedia article must be accompanied with a source. Claims that are only covered by conservative media and not covered at all by mainstream (liberal) media, cannot be referenced as a source in a Wikipedia article. This leads to conservative viewpoints being removed from articles. Which directly causes articles to become biased towards mainstream viewpoints.

Re:Social media is broken – a new report offers ways to fix it by shadowgovt on Sunday July 04, 2021 @02:59PM (#27731821)
In other words, facts that can only be cited to unreliable sources are not allowed in Wikipedia.

That checks out.

Re:Social media is broken – a new report offers ways to fix it by Pilfer on Sunday July 04, 2021 @03:05PM (#27731858)
That is not at all what I, nor the author, is claiming, and instead of retorting with a shallow dismissal I recommend you review the HN guidelines.
Re:Social media is broken – a new report offers ways to fix it by LegitShady on Sunday July 04, 2021 @01:43PM (#27731329)
practice is how policy is applied, and wikipedia in practice is not the same as wikipedia policy by rote.
Re:Social media is broken – a new report offers ways to fix it by temp8964 on Sunday July 04, 2021 @01:55PM (#27731411)
Exactly. Policy is implemented by people. Eventually those who put extraordinary amount of time online will takeover editor/moderator positions and win editor wars. Most of those people are definitely not real experts in the field. Because real world experts wouldn't have time / motivation to engage in online fight.
Re:Social media is broken – a new report offers ways to fix it by jefftk on Sunday July 04, 2021 @02:23PM (#27731590)
Can you give an example of how you see this changing?
Re:Social media is broken – a new report offers ways to fix it by morpheos137 on Sunday July 04, 2021 @02:36PM (#27731670)
For one thing all media sources should be on equal footing. Let the community decide what is bullshit. It is ridiculous that BBC is considered a reliable source but RT is not. Both have a specific point of view that they promote, reliably, Wikipedia is not supposed to have a point of view. If BBC is allowed but RT is banned then Wikipedia POV will tend toward BBC simply because a contrasting POV is censored. Same would hold for allowing an Israeli newspaper but banning an Iranian one as an unacceptable source. All media outlets should be on equal footing.
Re:Social media is broken – a new report offers ways to fix it by zenzen on Sunday July 04, 2021 @03:29PM (#27732005)
RT is state propaganda. Not an accurate equivalence at all.
Re:Social media is broken – a new report offers ways to fix it by LegitShady on Sunday July 04, 2021 @04:08PM (#27732244)
what do you think BBC is? or CBC? Also state funded 'journalists' who push agendas. You just like their agenda better.

at least US intelligence agencies used to hide behind private news sources until they started hiring the intelligence people outright.

Re:Social media is broken – a new report offers ways to fix it by rwj on Sunday July 04, 2021 @04:58PM (#27732568)
The CBC has a viewpoint, but it is definitely not state propaganda.
Re:Social media is broken – a new report offers ways to fix it by LegitShady on Sunday July 04, 2021 @07:24PM (#27733435)
No I disagree. They're state propaganda it's just the current journalist profession is so activist left they won't do anything for a right leaning government, but they will sue over a plainly fairly use video before an election to try to create chaos. They're too entrenched in their brand of leftist ideology to be used by the right.

They're a state backed propaganda machine pushing the state's narrative, but resisting any other narrative when the current opposition in power because they've been entirely staffed by activist journalists.

Re:Social media is broken – a new report offers ways to fix it by FreeSpeech on Sunday July 04, 2021 @04:46PM (#27732490)
Just as Al Jazeera is Qatari state propaganda, BBC is British state propaganda. You can pull the wool over your eyes and disagree, but they're all state backed narrative machines.

The BBC works directly with the UK Foreign Office to push propaganda to destabilise other countries: https://thegrayzone.com/2021/02/20/reuters-bbc-uk-foreign-of...

Re:Social media is broken – a new report offers ways to fix it by xg15 on Sunday July 04, 2021 @03:21PM (#27731949)
Bellingcat and Radio Free Europe are considered reliable sources, while Wikileaks is not...
Re:Social media is broken – a new report offers ways to fix it by morpheos137 on Sunday July 04, 2021 @05:01PM (#27732588)
Bellingcat is obviously an MI6 PR outlet. To believe otherwise is ludicrous. Some stay at home dad who used to sell women's underwear has an independent insight on world class covert activities? Give me a break!
Re:Social media is broken – a new report offers ways to fix it by quickthrowman on Sunday July 04, 2021 @08:47PM (#27733808)
Bellingcat was started by a Something Awful poster/moderator called Brown Moses, you can look at his old posts to see his evolution from discussion board member to journalist by reading his old posts.

FWIW I don’t think it’s an MI6 backed site

Re:Social media is broken – a new report offers ways to fix it by FreeSpeech on Sunday July 04, 2021 @04:48PM (#27732504)
Bellingcat participated in a covert UK foreign-office funded program with the BBC to "weaken Russian": https://thegrayzone.com/2021/02/20/reuters-bbc-uk-foreign-of...

Anyone suggesting Bellingcat is more reliable than Wikileaks is regurgitating establishment talking points.

Re:Social media is broken – a new report offers ways to fix it by xg15 on Sunday July 04, 2021 @06:18PM (#27733082)
[dead]
Re:Social media is broken – a new report offers ways to fix it by dang on Tuesday July 06, 2021 @01:09AM (#27744438)
We've banned this account for using HN primarily for political/ideological battle. That's against the site guidelines because it destroys this place for its intended purpose—and for that reason, we ban accounts that do it, regardless of which politics/ideology they're battling for.

Please don't create accounts to break HN's rules with. Single-purpose accounts are not cool in general, because pre-existing agendas aren't sympatico with curiosity, which is the core value of this site.

https://news.ycombinator.com/newsguidelines.html

Re:Social media is broken – a new report offers ways to fix it by CityOfThrowaway on Sunday July 04, 2021 @01:40PM (#27731312)
Blogs, personal websites, forums, email, and IM all still exist and are still large platforms.

It’s clear based on user behavior that users like the experience that centralized, for-profit social media networks provide. That experience invariably is very expensive to deliver… Dramatically more expensive than serving Wikipedia, for example, and the costs grow faster as the number of users increase.

So, in order to deliver the user experience that real people have demonstrated their preference for, one of the key inputs is exceptionally large (and increasing) amounts of money.

In order to be sustainable, that money has to come from somewhere. Targeted ads aren’t the only option, but no viable competitor has been discovered.

The reason why targeted ads are so productive here is because the value of the network grows non-linearly (up to a point) with each additional user. If you charge an entrance fee to each user, your network will be smaller and therefore outrageously less valuable than any network that does not charge an entrance fee.

Therefore, so long as any social network is willing to make their network free to enter, effectively no network with a comparable service can charge for usage.

Importantly, not only will the free social network be more valuable than the paid social network in relative terms, it will also be more valuable in absolute terms – both in terms of value received per user and number of users receiving value. So, it may be possible to regulate free social networks out of existence, but doing so would necessarily destroy a lot of user value in the process.

Perhaps there is some type of patronage or donation-based model that could both enable the free entry price and avoid the pitfalls of the ads-based business model. However, an organization like this is unlikely to attract the technical talent necessary to build competitive products.

Of course, like both of us mentioned, other models and competitive ecosystems exist. Centralized social networks have not killed email or instant messaging or blogs or websites. Those things are, by every measure, actually way bigger than they ever have been. So in a sense, the thing you’re hoping for is already here, it’s just not the dominant modality chosen by other people.

There are fair questions to ask about the power that ownership and control of a centralized social network imbues. Though, I think those are orthogonal concerns to the question of funding mechanisms.

In sum, I think the world you’ve expressed desire for does, indeed, already exist. It happens to co-exist with the world that you have expressed distaste for. While I am empathetic to your distaste for social media’s influence and business model, I think it’s important to recognize both why it exists and the ways in which it’s existence is not strictly zero sum.

Re:Social media is broken – a new report offers ways to fix it by morpheos137 on Sunday July 04, 2021 @02:08PM (#27731511)
I wonder if it is more that users are addicted to twitter or facebook than they like the services. Or if it is more a thing of everbody else is on there.

I am confident if a free simple social network had caught on among college users about the time wikipedia started then facebook or myspace never would have been commercially viable.

Almost all users prefer no ads and privacy to ads and no privacy.

I disagree that that experience needs to be expensive to deliver. Imagine a decentralised social media network hosted on its users compute devices, kind of like email used to be. Aside from large streaming videos not that much processing power or storage is required per user.

Re:Social media is broken – a new report offers ways to fix it by nradov on Sunday July 04, 2021 @04:22PM (#27732319)
How would a free simple social network be sustained? Who would pay for the software, hardware, bandwidth, and content moderation? Asking for donations and volunteers seems unlikely to scale to the level required.
Re:Social media is broken – a new report offers ways to fix it by BizarroLand on Tuesday July 06, 2021 @07:28PM (#27755642)
For instance, video hosting even 30 second videos becomes prohibitively expensive by basics of storage and bandwidth as soon as more than a few hundred videos are uploaded daily. Setting restrictive data retention policies may negate or standardize some of those costs but you would constantly be smashing into your financial limits with a platform like that.

Further I do not know if enough people would be willing to pay for access to a social media site for it to ever reach millions of users. Even at 1 USD a month per person people wouldn't join in unless millions were already there to make it worthwhile.

Re:Social media is broken – a new report offers ways to fix it by neffy on Sunday July 04, 2021 @02:11PM (#27731527)
>It’s clear based on user behavior that users like the experience that centralized, for-profit social media networks provide.

I don't think this is a given, and it's not that expensive to deliver either - the problem is more with the de facto monopoly of network position. But there are lags on all these kinds of activities, and user behaviour today, is conditioned on user experience yesterday, it may not predict well user behaviour in the future. Social media is still new, the experience of having it delivered to a mobile phone barely 10 years out of the box for most of the world.

Consider a marketing team that predicted the future of the book by looking only at input from the reading habits of a kindergarten, and ignoring any correlation with how those would change as the kids got older. Note that none of this has anything to do with payment per se, and neither does today's social "advertising enabled" media.

Re:Social media is broken – a new report offers ways to fix it by jasode on Sunday July 04, 2021 @03:21PM (#27731952)
>there were blogs/personal websites, forums, email and instant messaging.

If you're listing those as Facebook alternatives, you misunderstand the key ingredient that made Facebook get adopted by billions of non-technical mainstream users: the real name identities.

The other communications platforms of dial-up BBSs, USENET, Geocities, personal Wordpress, vBulletin/phpBB forums, AOL AIM ... do not have strong real-name identities for non-tech people to find each other. Anonymous/pseudonymous online handles and cryptic login names have too much friction of discovery and are not scalable to a billion users. (Previous comment about the real Rolodex acting as database primary key: https://news.ycombinator.com/item?id=15294086)

Facebook (possibly accidentally) bootstrapped the psychology of users creating logins with their real name in 2004 because Harvard students want to find each other on the service. In turn, as other schools were added on, other students were motivated to use their real names to interact with friends in other schools. The social graph of real names becomes so viable that old high school alumni that were "lost" can now find each other again and grandparents can easily now keep track of grandchildren's baby photos. The fake names of USENET and other forums prevent that from happening.

Emails don't work for social network growth because you can't derive an email address from a real name you know. Someone has to tell you the exact spelling of their email address. With Facebook, you can just find them by their real name (or their real phone number) and send a "friend request".

>All these options worked for expressing one's self online

The secret sauce to Facebook's dominance is its accumulation of real identities and not because it gives Facebook users a way to "express themselves". E.g. A lot of grandparents following grandchildren photos don't post anything.

Consider direction of cause & effect:

- easier evolution of platform: a bunch of users login with real names to follow/poke each other --> easy to build on that network into groups for discussion, shared calendar events, share news articles, etc

- harder to grow platform: start with discussion forum software with fake names --> impossible to build a giant sticky social network graph from that base

Facebook & Linkedin built on real names. WhatsApp growth built on real phone numbers.

Platforms built on real identities will naturally centralize because nobody has come up with a viable decentralized alternative for a universal identity database. Ideas like web-of-trust, blockchain, keybase.io, etc don't accomplish the same thing as Facebook's real_id database.

[To downvoters, if you have a better explanation of how Facebook got mass adoption by non-tech people in ways that didn't happen with USENET and vBulletin web discussion forums, please reply with your thoughts.]

Re:Social media is broken – a new report offers ways to fix it by ipaddr on Sunday July 04, 2021 @03:48PM (#27732119)
Real names is not the story.

It's not like facebook required one in the beginning either. You could signup with joe s and many of these profiles still exist.

The secret was the rollout (the school network connected to your edu email), and other tricks like getting you to give your login/password so hotmail contacts could be downloaded.

The journey to the top has a lot of little wins. Real names were a step added much later and connected with their ad network strategy.

Re:Social media is broken – a new report offers ways to fix it by jasode on Sunday July 04, 2021 @04:03PM (#27732207)
>Real names is not the story. [...] The journey to the top has a lot of little wins.

I understand but my comment wasn't trying to explain Facebook competitive market value by reducing it to only to real names. To beat Friendster, beat Google+, and get to its successful IPO, one can point to many things ... e.g. the addictive NewsFeed rollout in September 2006... and free unlimited disk space for photos, photo tagging of friends, etc.

My comment to gp's quote was how Facebook as a social network works very differently from USENET/Geocities/vBulletin/AOL_AIM. One can't point to those older communications alternatives and say they work "just as well". On those platforms, there's a fundamental difference that prevents people from even finding each other.

Re:Social media is broken – a new report offers ways to fix it by BizarroLand on Tuesday July 06, 2021 @07:31PM (#27755670)
There was the badge of exclusivity at first as well. To be one of the earliest adopters of fb you had to have a Harvard email address.

When they opened the floodgates it was a chance for normal people to associate with fancy harvard people and show how they were too cool for MySpace now.

You would be hard pressed to duplicate that kind of buzz anymore.

Re:Social media is broken – a new report offers ways to fix it by pharke on Sunday July 04, 2021 @03:43PM (#27732080)
So why doesn't someone simple replace Facebook with an "internet phonebook" that allows you to easily lookup/publish links to personal blogs, email, forum accounts, IM, etc.?

Finding people you know on Facebook is only one aspect of their success and it's probably the most heavily network dependant one. The other thing that drove adoption was the relative simplicity of publishing content. Your Facebook profile was/is essentially a dumbed down webpage where you can post text, links and photos. You also get free hosting, free "email" in the form of messaging, and a bag of other features that you would normally have to set up yourself and pay for. They did a good enough job of providing all of the killer features of the internet for free to average, non-technical users.

Re:Social media is broken – a new report offers ways to fix it by jasode on Sunday July 04, 2021 @03:52PM (#27732134)
>So why doesn't someone simple replace Facebook with an "internet phonebook" that allows you to easily lookup

Because it's hard to get people to enter that information. In contrast, Harvard students in 2004 were highly motivated and that started everything off.

From 2005 to 2008, the killer feature of Facebook was entering your real information when signing up and then Facebook showing all the real people in life that were connected to you. E.g... old high school friends finding each other again. Likewise, signing up for Facebook means you also wanted to "be found" by others. It was the first mainstream service to successfully accomplish this. Myspace didn't do it. Friendster tried but their webpage performance was too slow.

>The other thing that drove adoption was the relative simplicity of publishing content.

Most Facebook users do not "publish content". Most just follow their friends or read links passed on by friends (or the algorithm). [EDIT for clarity: I mean "publish content" the way that gp I replied to cited "blogs/personal websites"]

Re:Social media is broken – a new report offers ways to fix it by pharke on Sunday July 04, 2021 @03:57PM (#27732162)
When I used Facebook back in the day, I joined because people I already knew and talked to on a regular basis were on there. We mostly posted photos and organized events. I didn't use it to find people I used to know so I guess my experience was different.

By publish content I mean post links, photos, comments, rants, etc. Do people no longer do that on Facebook?

Re:Social media is broken – a new report offers ways to fix it by nradov on Sunday July 04, 2021 @04:25PM (#27732339)
I don't know the overall statistics but the majority of my Facebook friends publish content at least occasionally. Mainly photos of children, pets, vacations, etc.