British right to repair law excludes smartphones and computers

Re:British right to repair law excludes smartphones and comp... by alias_neo on Thursday July 01, 2021 @02:38PM (#27702750)

Although I understand, and I have done so in the past and won, after speaking with both OnePlus and Amazon I came away feeling that it was my fault.

I had a case on the phone which I removed just an hour earlier because it was dirty underneath, and wit lockdown and working from home I wasn't leaving the house, I saw no need to put it back on, felt like Karma.

Yes I believe the design contributed significantly to it breaking, it just wasn't the time for me to add more stress trying to fight it.

I'm a strange way, it was a good thing, I'm a perfectionist, and having a broken screen put me off wanting to use my phone, that's a good thing in a weird way.

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Re:British right to repair law excludes smartphones and comp... by Silhouette on Thursday July 01, 2021 @05:10PM (#27704913)

That's totally fair enough. You have to pick the fights you think are worth taking, and if it's just going to cause you stress then maybe this one simply isn't. I hope you manage to sort your phone out one way or another.

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Re:British right to repair law excludes smartphones and comp... by alias_neo on Friday July 02, 2021 @03:50AM (#27708881)

Thank you.

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