Re:WD My Book users wake up to find their data deleted
by pbhjpbhj on Saturday June 26, 2021 @02:38PM
(#27644613)
Under the Consumer Rights Act in the UK there is no end of 'warranty' period. If the product expires when it would be reasonably expected to work then you have a claim against the company. They can fix, like-for-like replace, or pay you money. They do get to reduce the compensation based on the use you've had of the product, but that seems reasonable.
Re:WD My Book users wake up to find their data deleted
by tornato7 on Sunday June 27, 2021 @01:34AM
(#27648875)
I had a perfectly functioning Phillips Hue lighting system, then one day Phillips decided it was no longer supported and I had to buy an upgraded system to get the same features that I already had.
This is my takeaway from the whole Peloton fiasco. If you spend thousands of dollars on a product, and after the purchase the company bricks the product, the company should legally owe you a full refund.