Do you have special crystal ball that lets you peer into another company’s dev processes? If not, who are you to claim people have no empathy? That’s not only a really dark view of humans but it ignores the possibility that they cannot fix it right now.

God people, have a touch of respect for our colleagues.

Probably Notion should not have put them into this situation in the first place? Maybe they should have been more clear on the issue they’re having so nobody has to make a guess? Shortly explain the details of the issue they’re having and give some timelines? Like mature companies do? It would be good enough for me if I were their customer but oof, who am I to suggest.

I have respect for my colleagues at other companies.

They lose it when they talk down to me. "oof, sorry about that, but this is not important enough for us to fix right now" is not how you keep my respect, when the functionality has been broken for months.