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Re:Ask HN: Notion is withholding my company data, what can I... by villasv on Wednesday June 23, 2021 @10:07PM (#27613070)
> Please let me know if there’s anything else I can help with in the meantime.

This is the part where you ask for them to generate the export on their end and send you a link manually.

It’s “normal” for a feature to stop working, but their support must be able to provide a workaround even if it takes them hours of manually zipping things. If they don’t, you should at the very least receive a refund.

Re:Ask HN: Notion is withholding my company data, what can I... by bertdc on Wednesday June 23, 2021 @10:19PM (#27613139)
Exactly, I tried that over and over and was ignored.

> I'm again explaining the same thing - If the feature isn't working, this is a critical function that they should at least try to generate manually as per my request.