The inability to copy text may be due to an admin setting. At my previous workplace they disabled the ability to paste in images, etc. into Skype for Business saying that it was a security risk. They also disabled the ability to copy and paste between apps except within MS Office for the same reason.

It's not Citrix doing this, but your administrator.

Copy and paste works. They did disabled any communication between the client machine and the Citrix VDI except for audio and camera but the feature I'm complaining about is within the Remote Desktop. It works but its random and terrible. Sometimes you try to copy a single word but it copies the entire message along with the metadata containing sender and timestamp.

Since you are on Skype for Business I'm going to assume you are not using Teams currently. Teams is actually a lot worse in almost every way than SfB when it comes to the functions both systems share.

> While Skype is an unmitigated disaster that can’t do simple stuff like copying text

Do you mean from shared contents or from the chat? The latter works for me, but since you also mention using Citrix Workspace, which sounds like a remote desktop/application tool, it seems likely to me that this is actually the fault of Citrix, not Skype. Remote clipboards seem to be rather unreliable, I'm using DCV 2017 and the clipboard breaks basically every five minutes, necessitating a reconnect.

Sometimes you copy what you want sometimes you copy the message with the metadata and sometimes copy doesn’t work. Pasting stuff from other sources will cause some weird table elements to appear. There is no way to format code. Sometimes it says the message is too big but then you paste the same message into notepad and copy paste again it works just fine. The text editor and visualization seems to be arctifacts of a bygone era where everything was rich text.

I’m not sure if it’s the clipboard because my employer does not allow shared drives, clipboard, usb or any resource from my local machine except for mic and webcam.

Ohhh and let’s talk abou the HUGE black ribbon at the top of the screen when you are sharing your window. It totally covers the browser tabs. You have to restore the window and switch tabs and maximize it again. It _is_ an unmitigated disaster that degrades the overall experience.