But generally speaking for them it was still a hassle and hurt to use a computer. iPad with Home Button was so much easier. No support calls for years. It was the computing devices that works. But now they moved on to Smartphone meant iPad get way less usage.
Which also means some of those design decisions that make macOS easier to use might not be relevant as PC transfer to a more professional type usage rather than consumer / everyone computing devices. But even in that case I still think Global Menu Bar is a better design.
In the mid 90s, I could walk my 80-something-year-old grandfather through WordPerfect with ease: "File does basic file operations, like save or print. Edit is for editing, like copying and pasting."
Menu bars work because they're a great feature-discovery tool when done right--with verbs that describe the commands, and with functions grouped by category.
"Modern" UIs don't. Try to explain it: "So, the lines are called a hamburger menu, they're supposed to look like a list of commands. And you can press it, even though it's completely flat. Then you need read the list until you find the command you want."
The Mac GUI's great innovation was combining intuitive visual cues with an consistent, unintrusive, and always-on system for feature discovery (the menu bar).
My perfect OS would have a global menu bar and enforce that all commands can be issued by searching and all ribbons/icon bars can be turned off.
Better than KDE imo - you keep sane defaults, simpler configs, & consistent themes.
Yes, they do break backwards compatibility in many many other ways, but you could put a technical layperson who is used to Mac OS 9 and put them on macOS 11.4 (for those unfamiliar, Apple's OS has been at 10.x for about 20 years) and they would still reasonably be able to find their way around.
One element especially (the global menu bar) is why I got my parents to switch to macOS. They had to learn where 'print' or 'edit' or 'save' was once, and now they can find it for any program, and it'll probably still be in that place in 20 years time.
Its also why I think it's sad that Gnome abandoned the global menu bar. It's an amazing concept that if stuck with makes computers so much easier to use for a large contingent of people.