From article:

"The company that provided data is one of the world’s largest IT services companies. They have over 150,000 employees who work with clients across the globe. Most work in the home country, a rapidly- developing Asian nation."

This is about a half-assed Indian "IT Services" company. (From where I am. Need to specify lest I also be branded as racist white dude or whatever). So there is hardly anything to learn in general. Of course similar type IT companies can learn that their lazy micro-managers need to do even more micro managing to get anything done.

The only thing I learned is that one can get even prestigious institution like University of Chicago to do shady shit if there is enough money to motivate.