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Re:Always Be Quitting by christophilus on Thursday June 10, 2021 @08:33AM (#27459901)
If the average technical document was useful and clear, I think more people would be inclined to read whatever you're handing out.

It may be that your coworkers are so used to the piss-poor quality of average documentation that they don't bother-- even if yours is high quality. I can't blame them.

Most documentation I've seen is some combination of:

    - Inaccurate
    - Verbose
    - Poorly organized
When I'm handed a 20 page document consisting mostly of lengthy paragraphs, I generally opt out and just go look at the code.

I'm much more likely to read further if a document leads with:

    - A single-sentence summary
    - A 5(ish) bullet overview
    - Prerequisite knowledge
It signals that I'm in for a better-than-average read.

Incidentally, the Google course[0] or the equivalent is excellent.

[0] https://developers.google.com/tech-writing

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