News for hackers. Stuff that matters.
Re:Show HN: Open-source conversational platform and unified ... by skandergarroum on Wednesday June 09, 2021 @06:21AM (#27446274)
Hey HN!

After four years of development, we are happy to share Airy with you.

Airy is an Open Source Conversational Platform to store, structure and utilize conversational data in a secure and privacy-compliant way.

With Airy, you can integrate with Conversational AI like Rasa to train smarter models based on actual conversations.

You can host your own open source messaging API to enable your developers to build conversational experiences even for privacy-sensitive industries, such as banking, insurance or healthcare. Airy's core platform is fully open source and runs in your own cloud or even on premise.

We built Airy on Apache Kafka for ultimate scalability, so you can ingest and stream all kinds of conversational data to:

unify your messaging channels include human agents via an Inbox UI gain insights from Conversational Analytics

Airy has connectors for conversational sources such as:

Facebook Messenger & Instagram Google's Business Messages WhatsApp Business API SMS (via Twilio) Airy Open Source Chat Plugin Custom sources

Check out a short intro video of Airy here: https://youtu.be/zwDosYHitYg

You can start trying it out by reading on our website: https://airy.co/ph

If you like what we are doing, please give us a star on Github: https://github.com/airyhq/airy

And we are of course happy to answer your questions!

Re:Show HN: Open-source conversational platform and unified ... by ushakov on Wednesday June 09, 2021 @08:13AM (#27446999)
very nice! congrats

i have built a similiar thing in the past, called Dialogflow Gateway (https://dialogflow.cloud.ushakov.co), which connects Dialogflow to Web and E-Mail protocols, also open-source

check out my gh profile: https://github.com/mishushakov

i’d be very happy to hear from you, if you’re interested in joining forces/collaborating :)

Re:Show HN: Open-source conversational platform and unified ... by skandergarroum on Wednesday June 09, 2021 @12:14PM (#27449621)
Hey there! @Dialogflow Gateway: nice idea and cool showoff cases.

Got some ideas on collaborating, send you an email.

Re:Show HN: Open-source conversational platform and unified ... by ROARosen on Wednesday June 09, 2021 @11:54AM (#27449364)
Hi, looks very promising. I would totally consider switching to this streamlined approach to business conversations. However, I don't see any mention of email. Email is IMHO vital for any service that wishes to 'integrate' the full company conversation stack. Do you plan on adding additional integrations?
Re:Show HN: Open-source conversational platform and unified ... by chrismatic on Wednesday June 09, 2021 @12:51PM (#27450178)
This is a great point! Email is and will remain _the_ messaging use case for any business. I've created a ticket for adding email as a messaging source so you can track the progress: https://github.com/airyhq/airy/issues/1953

And yes we do plan on adding more sources and are therefore listening to the community to learn which are most in-demand. So thank you very much for the feedback!

Re:Show HN: Open-source conversational platform and unified ... by ROARosen on Wednesday June 09, 2021 @03:21PM (#27451962)
I'll be on the lookout... Tnx!
Re:Show HN: Open-source conversational platform and unified ... by habibur on Wednesday June 09, 2021 @03:17PM (#27451917)
Couldn't really find pricing info in the pricing page.
Re:Show HN: Open-source conversational platform and unified ... by shoellinger on Wednesday June 09, 2021 @05:36PM (#27453567)
Yeah, maybe the word "free" in "Free Open Source Conversational Infrastructure with Apache 2.0 license" isn't prominent enough. ;)

For Airy Enterprise and Managed Cloud, we usually like to listen to a potential customer's use case first and come up with a custom pricing that makes sense for both sides, usually containing fixed licensing options, volume-based components or even location-based pricing which can make a lot of sense for multi-location enterprises, but rarely works for e-commerce companies.

Re:Show HN: Open-source conversational platform and unified ... by artificialLimbs on Wednesday June 09, 2021 @10:13AM (#27448078)
Any plans to integrate with Teams?
Re:Show HN: Open-source conversational platform and unified ... by skandergarroum on Wednesday June 09, 2021 @12:04PM (#27449499)
hey artificialLimbs! Yes, a Teams integration is on the roadmap, as we plan to support all conversational channels and our data model already supports it. We are working our way through potential channels as we speak, the Teams API was in beta until recently.

If you don’t want to wait you can also build your own custom source for Teams in Airy. Take a look at our docs to get started: https://airy.co/docs/core/sources/introduction

We can also jump on a quick tech demo if the need is urgent.

Re:Show HN: Open-source conversational platform and unified ... by jFriedensreich on Wednesday June 09, 2021 @07:35AM (#27446710)
congrats! excited to check it out. Also kudso to the apache 2.0 this makes it even better.
Re:Show HN: Open-source conversational platform and unified ... by skandergarroum on Wednesday June 09, 2021 @12:16PM (#27449658)
Thanks jFriedensreich! Yes, we are seeing Apache 2.0 as the gold standard for open source licenses and are happy to use it.