You can just look at this from the outside w/o any startup's opinions: Why are some products and services' costs growthing faster and out of lockset with the rest of the economy. Some example niches come to mind: college textbooks, college tuition, specialty medical costs.

No one on the outside has to opine -- you can just look at the prices for some of these and know there are abnormal market forces at work.

That's some weird logic. Let's say the market is broken for textbooks. What does it have to do with what I wrote?

"Move fast and break things" is less compelling when the things in question is someone's grandmother.