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A comment on User testing in the wild: he has never used a computer. Parent comment

Re:User testing in the wild: he has never used a computer by hvs on Thursday July 07, 2011 @09:35AM (#2738346)
He wasn't working with a child, he was interviewing an adult who was free to leave at any time. Learning new things can be difficult. If anything Joe probably came away from this having learned something new (and is now able to receive discounts from one of his favorite restaurants). There's no reason to infantilize Joe.
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Re:User testing in the wild: he has never used a computer by mnemonicsloth on Thursday July 07, 2011 @01:35PM (#2739420)
I'm saying that if someone volunteers their time to help you, they deserve the same respect that you would give a client. I don't think that's infantilizing anyone.

But you're ignoring the most important part of my post.

If Joe had hired you to do an important job, and you needed the information the OP collected to get that job done, would you have gotten that information the way the OP did?

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Re:User testing in the wild: he has never used a computer by neurolysis on Thursday July 07, 2011 @09:53AM (#2738396)
*she
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