Amazon refused to refund $7k after shipping an empty box instead of a Sony A1

Re:Amazon refused to refund $7k after shipping an empty box ... by formerly_proven on Sunday May 30, 2021 @07:39AM (#27332522)

Especially for audio/video/photo stuff there's a bunch of dealers just for that, which tend to be quite good (in terms of prices, packaging, customer services), and also specialized distributors ("sells small numbers to professionals"), that's why I'm surprised people go for Amazon.

Some examples:

Random camera: Amazon: 2000 €, any photo dealer: 1800 €

Random high-end lens: Amazon: 2500 €, photo dealer: 2000 €

Random microphone: Amazon: 275 €, A/V distributor: 220 €

Studio microphone: Amazon: <not authorized to sell>, A/V distributor: 600 €

And that's before considering that Amazon is probably going to ship more slowly (even on prime) than most other "pro" dealers, and that Amazon is probably going to throw a box in a more or less empty parcel, while someone at a proper dealer will actually bother to package the stuff correctly.

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Re:Amazon refused to refund $7k after shipping an empty box ... by biztos on Sunday May 30, 2021 @09:32AM (#27333113)

For my last camera purchase of about $3500, Amazon had it on sale for a couple hundred bucks less, and I was going to buy from them because it was a big enough difference to overcome my loyalty to B&H.

I decided to think on it for a day, and sure enough by the next day B&H had the same price. Pretty sure it was a manufacturer discount but in general I think they try to match prices.

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Re:Amazon refused to refund $7k after shipping an empty box ... by FpUser on Sunday May 30, 2021 @11:06AM (#27333763)

Different here in Canada. For example particular lens I am looking for is $1,900 on Amazon and $2,200 from other retailers.

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Re:Amazon refused to refund $7k after shipping an empty box ... by ghaff on Sunday May 30, 2021 @08:12AM (#27332676)

I haven't really found Amazon to be consistently more expensive or slower, but yes I normally order that kind of thing from B&H (or Adorama).

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Re:Amazon refused to refund $7k after shipping an empty box ... by free652 on Sunday May 30, 2021 @08:48AM (#27332856)

anytime I order anything, but amazon the package takes 3 to 5 days at minimum. Amazon is 1 day most of the time.

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