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A comment on Whole Earth ‘Lectronic Link. Parent comment

Re:Whole Earth ‘Lectronic Link by ubermonkey on Thursday May 27, 2021 @09:26AM (#27302786)
I've been a member for 20+ years, and yeah, it's MUCH less active than it was 10 or 15 years ago, but it's still worth logging in every few days. I have friends there.

I'm sorry to hear about your billing issue. Unfortunately, the back office has always been a little lax. I don't think for a minute their inability to close your account quickly was nefarious or intentionally fraudulent, but of course from your POV the motivation is quite properly irrelevant.

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Re:Whole Earth ‘Lectronic Link by cookguyruffles on Thursday May 27, 2021 @12:00PM (#27304579)
I had pretty much the exact same experience as parent comment. There is no apologizing for software that can quickly and easily accept your credit card number, but drag its feet and require non-existent humans to intervene to stop taking your money. Extremely bad look
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