Like I said, messing around with someone's email verification nonsense probably with a captcha and stupid questions on top is likely more than I want to spend on seeing if someone who might help me with a transient issue is even available, so I am unlikely to do so.
It has a webapp, but it does not work "perfectly fine" in my experience. The UX is bewilderingly complex; it took me several minutes to figure out how to make it stop ringing more bells and whistles than a las vegas casino. I had a hard time even figuring out what symbols were meant to be buttons that get clicked; even finding the settings screen was a pain in the ass. It's truly awful.
My take on discord is that it's been designed for the zoomer/gamer demographic; the sort of people who also get sucked in by gacha games. Lots of sounds and colors that leave the user dazed and intoxicated.