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A comment on Framework Laptop pre-orders are open, starting at $999. Parent comment

Re:Framework Laptop pre-orders are open, starting at $999 by dilippkumar on Thursday May 13, 2021 @12:10PM (#27143802)
Congratulations on your launch!

How do you track quality during development, production, product planning and polling for customer satisfaction?

Can you share some thoughts on the current state of quality assurance in the industry in general? Is this an area for product differentiation?

[ Parent | on HN ]
Re:Framework Laptop pre-orders are open, starting at $999 by nrp on Thursday May 13, 2021 @01:56PM (#27145123)
We have both Quality and Customer Experience teams to span quality from the sub-suppliers and manufacturing through to customers, so that we can close the loop on any field issues.
[ Parent | on HN ]