You mean, not responsive by humans. Facebook's responses, even when given by humans, are appalling. I thought it was just me, but here:

http://forum.developers.facebook.net/viewtopic.php?id=100175

http://forum.developers.facebook.net/viewtopic.php?id=103438

http://forum.developers.facebook.net/viewtopic.php?id=91182

http://forum.developers.facebook.net/viewtopic.php?id=88452

On the other hand, i never had problems with google that were not solved in a reasonable timeframe (but i am still waiting after 9 months for facebook to unspam our domain that was an empty page). Adsense will even assign a human to correspond with if you have enough traction.