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A comment on First Night With Google Plus: This is Very Cool. Parent comment

Re:First Night With Google Plus: This is Very Cool by m_eiman on Wednesday June 29, 2011 @07:00AM (#2709026)
It's not like Google is known for being any more responsive to questions from people who get affected by its automated systems, though.
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Re:First Night With Google Plus: This is Very Cool by paulnelligan on Wednesday June 29, 2011 @07:07AM (#2709043)
true, but at least they're transparent and they allow people to grow with them, which is better for everybody.

that said, I think they could make a fortune out of paid support.

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Re:First Night With Google Plus: This is Very Cool by ignifero on Wednesday June 29, 2011 @07:28AM (#2709079)
You mean, not responsive by humans. Facebook's responses, even when given by humans, are appalling. I thought it was just me, but here:

http://forum.developers.facebook.net/viewtopic.php?id=100175

http://forum.developers.facebook.net/viewtopic.php?id=103438

http://forum.developers.facebook.net/viewtopic.php?id=91182

http://forum.developers.facebook.net/viewtopic.php?id=88452

On the other hand, i never had problems with google that were not solved in a reasonable timeframe (but i am still waiting after 9 months for facebook to unspam our domain that was an empty page). Adsense will even assign a human to correspond with if you have enough traction.

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