Touch controls for anything a driver needs to manipulate while driving are obviously ridiculous, so there's not much else to say there. But given how dangerous using a phone while driving is under most circumstances, what on earth are phone-related controls doing taking up prime real estate on a steering wheel in so many modern vehicles, even if they're tactile? Either way, it's like the car makers said "OK, we get that using these features while driving is about as dangerous as driving while you're drunk, but the kind of person who will buy our premium vehicles is going to be grossly irresponsible anyway, so they might as well have an easy time doing it."
And then after distracting the driver's attention and giving them lots to look at other than what they actually need for driving, they act all surprised that the driver who was "required to be fully aware and able to take over control of the vehicle immediately at any time" was messing around with the infotainment system with lane keeping, cruise control and automatic distance keeping turned on instead of watching the road, and point to the legal small print when the inevitable tragedy happens because of course the driver was not actually able to take over immediately when something unexpected happened.
This whole issue makes my blood boil. It's like the worst example of prioritising flash and gimmicks at the expense of making something that actually works properly, and in a context where safety is a huge factor and people are literally dying unnecessarily every day. These kinds of idiocy should have been regulated out of existence the day after they were announced.
It makes new wonder how these non-tactile buttons and entertainment systems are even legal to use while driving. And if you had to stop your car to adjust the radio then these touch screens would immediately disappear.
It's actually not ideal because now the passenger can't use it either, but at least they've made an attempt to stop drivers interacting with the screen at high speeds.
Mazda is clearly aware that they work better, but I'm sure customers who don't drive often or don't pay attention to the experience of driving simply assume that a larger touchscreen is better and somehow more modern.
I sometimes even turn the screen off completely, on long drives or at night; I only wish there was a dedicated button to do so.
The car is great too - it has dedicated buttons for pretty much everything else, including a dedicated, physical volume knob in the center armrest and track change buttons on the steering wheel, climate control, various driver assistance features, etc. It was all clearly designed with the driver in mind, and the touchscreen was an afterthought.