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Re:What's Salesforce? (2019) by eloisant on Sunday May 02, 2021 @05:43PM (#27019322)
Honestly most businesses think they need a lot of customization because they think they're oh-so-special, but in fact something like 1) would work great for them. I know, I've worked in consulting and built software for companies who would have been better off with an off-the-shelf solution.
Re:What's Salesforce? (2019) by ineedasername on Monday May 03, 2021 @01:46AM (#27021996)
Unless there is a product designed for the specific needs of their industry, then the 80% of their needs covered by a generic system still means 20% of their needs are in fact oh-so-special
Re:What's Salesforce? (2019) by spiralx on Tuesday May 04, 2021 @09:47AM (#27037520)
I once worked on a CMS designed specifically for the print industry by a company that was itself a separate arm of a printing company - and even then we had to have an entire system to write custom estimating engines in Python, because without modelling the exact configuration of machines and processes used in each print shop you couldn't produce a useful estimate for how much jobs would cost.