Maybe what he meant is "there is no server that we are responsible for", which is where the benefit lie for them.

(not commenting on the "serverless" name for what used to be called "mutualised services"…)

Spent the first 10 years of my IT career driving towards greater control over the systems we managed, because "the reason the service is down is that someone else (usually a vendor) didn't do their job" was never an excuse. The last 5-10 years I've found myself ceding more and more control to cloud service vendors (like Microsoft). Less work for me ("raise a premium case"). Less stress too ("they're working on it, nothing for us to do"). Now I finding myself hoping I'll be retired before the pendulum swings back again.

everything old is new again.

cloud computing is basically batch processing in the mainframe of yesterday from a functional standpoint.

I just figured there was some "short term" misunderstanding. As always I looked like an idiot but hey in a good place with good people youll all just move onto the next topic and know the details will work themselves out regardless who is right.