Sometimes you need to be a "power user" to encounter all a product's flaws. I've been using it professionally for 3.5 years, and I touch pretty much every feature. I had high hopes because I loved a lot of the decisions they were making, so I started maintaining a list of issues/bugs. I reported them when I had time to describe them well. After a year, it got into the hundreds, with some that were pretty dramatic, and I stopped caring enough to continue, because it was clearly not going to be the product I was hoping it could be. Since then, the most obvious problem that has happened is slowdown. It takes full seconds to do most navigation/loading in our (large) team. The whole affair made me truly sad, frustrated, and angry.