Re:Products purchased at Apple Store in India cannot be refu...
by Grustaf on Thursday April 15, 2021 @11:50AM
(#26821963)
I think it’s reasonable to expect a replacement product, but why should you be able to return it for cash? You already made the decision to buy one, I don’t think it’s Apple’s responsibility if you change your mind.
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Re:Products purchased at Apple Store in India cannot be refu...
by Majestic121 on Thursday April 15, 2021 @11:55AM
(#26822037)
He made the decision to buy one that works, if there's a flaw it's perfectly reasonable to be reimbursed.
Most countries also have laws to give consumers a time period where they can return whatever they bought, no questions asked (as long as the product is in good condition)
Re:Products purchased at Apple Store in India cannot be refu...
by Grustaf on Thursday April 15, 2021 @12:48PM
(#26822933)
I’m saying he should get a new one that works. The question is why should he be able to return it for cash?
Re:Products purchased at Apple Store in India cannot be refu...
by fastball on Thursday April 15, 2021 @12:04PM
(#26822205)
Yes but it worked when he bought it.
So the product was not, in fact, in good condition when he wanted to return it.
Re:Products purchased at Apple Store in India cannot be refu...
by Majestic121 on Thursday April 15, 2021 @12:23PM
(#26822524)
Yes, but that's a hidden defect.
If I sell you a TV, pretending that it was working perfectly when I know for a fact that there's a component in it that has 90% chances of blowing up in the next month, you'd be perfectly right to complain and expect me to pay you back your money after your TV exploded.
Re:Products purchased at Apple Store in India cannot be refu...
by fastball on Thursday April 15, 2021 @12:35PM
(#26822722)
I don't think Apple knew for a fact that the speaker was defective.
Re:Products purchased at Apple Store in India cannot be refu...
by monksy on Thursday April 15, 2021 @11:53AM
(#26822023)
You received a defective product. Why would you be expected to keep a relationship with a party that didn't meet the expectations from the get go?
Re:Products purchased at Apple Store in India cannot be refu...
by Grustaf on Thursday April 15, 2021 @12:51PM
(#26822987)
You made the decision to buy a product. You got a defective one and they offered you a replacement. With the replacement you will be exactly where you set out to be. With less money, and with a working product.
Even in Sweden, consumer law paradise, I’m pretty sure you can’t ask for your money back.
Re:Products purchased at Apple Store in India cannot be refu...
by monksy on Thursday April 15, 2021 @10:11PM
(#26828587)
You went in to the relationship with the belief that Apple was a premium vendor. You recieved a product that was not a premium product. What I think is important is: how much work is to get a replacement? That can really sour a relationship, esp when you may get a refurbished machine as a replacement.
Re:Products purchased at Apple Store in India cannot be refu...
by domano on Thursday April 15, 2021 @11:53AM
(#26822014)
For example here in germany it is mandated by law that you have 2 weeks grace period to get your cash back, no questions asked.