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Re:Ask HN: Should you listen to your customers? by helph67 on Wednesday April 14, 2021 @05:08PM (#26813110)
Become familiar with Pareto https://en.wikipedia.org/wiki/Pareto_principle Some clients are more important than others, specifically by the income they contribute to you (now and/or in the future).
Re:Ask HN: Should you listen to your customers? by kasrakhosravi2 on Thursday April 15, 2021 @03:13AM (#26817075)
Excellent point. You always want to focus on the part of the job that has the potential to bring the most value with minimal work. If a single user wants a feature, it is better to be ignored in favor of more lucrative business opportunities within the business that could bring more cash and also value for customers. I will keep this in mind.