Re:Adobe charges subscription cancellation fee
by yanderekko on Tuesday April 13, 2021 @08:30AM
(#26791289)
>If that's how it works in your country then it seems likely your country is also broken/corrupt and is effectively 'in on it' (helping the likes of Adobe to steal from you).
How does this get settled in a non-broken/corrupt country? You lodge a complaint and the government launches a fleet of lawyers on your behalf? I'd be surprised if that's a routine response to consumer complaints anywhere.
Re:Adobe charges subscription cancellation fee
by ncallaway on Tuesday April 13, 2021 @09:30AM
(#26791876)
Small claims court is an attempt to address the problem of court being too expensive. I think legal costs have grown to a point that we need some kind of "medium claims" court in the US (or just dramatically expand the limits of small claims).
Not sure what one can really do about it.
I think also the whole "you'll need an army of lawyers" idea is probably born from confirmation bias (settled cases get NDAs). I wonder if we shouldn't require registering a settled case, if there was any court action (arranging a date, say) then settlement details would be published? I guess it might encourage frivolous suits.