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Re:Google’s lawyer accidentally made a sensitive document pu... by 8note on Sunday April 11, 2021 @03:21PM (#26772717)
That sounds like the right thing to do? You should only be profitable if you make constant improvements. The constant need for improvements is why we use capitalism at all. If you're going to stagnate and stay profitable by hiding your process, it might as well be run cheaper by the government
Re:Google’s lawyer accidentally made a sensitive document pu... by ameister14 on Sunday April 11, 2021 @05:43PM (#26773720)
>You should only be profitable if you make constant improvements.

What? You should be profitable if you provide a good or service that people want for a price they can pay. If you're not profitable, you'll go out of business. The idea that you must always be improving can be really, really negative.

>If you're going to stagnate and stay profitable by hiding your process, it might as well be run cheaper by the government

Sure, the government should take over running KFC because they won't publicize the herbs and spices.

These are ridiculous statements.

Re:Google’s lawyer accidentally made a sensitive document pu... by wpietri on Monday April 12, 2021 @12:59PM (#26781871)
The are bold, but not ridiculous. Look at the restaurant market, for example. Everybody's constantly working to improve things. And you find the best restaurant scenes in places with the highest competition. In contrast, a lot of bad restaurants I've eaten at are in places with low competition where some owner is just coasting.
Re:Google’s lawyer accidentally made a sensitive document pu... by ameister14 on Monday April 12, 2021 @03:20PM (#26783879)
>Look at the restaurant market, for example. Everybody's constantly working to improve things.

Not really - I'm actually in the restaurant business, so it's funny you use that as an example. There are consistently profitable businesses that have made things the exact same way for many years. Keen's steakhouse, for example, has been famous for their mutton chop for 130 years, and the pipes in their collection are just as old. Competition amongst NYC steakhouses is very steep, but they don't need to constantly improve to stay profitable. They just need to maintain a high degree of excellence, which they do.

Sure, to be on the cutting edge of the industry you need to change things, but not everyone wants to "improve" barbecue, for example.

When a restaurant coasts, you're really not talking about them making the same great dishes over a long period - you're talking about them cutting corners.

To me, the idea that you must constantly be changing to be profitable is ridiculous. The idea that the government should take over any business (and that it could run it cheaper!) that doesn't want to share its process is ridiculous. Neither is a particularly bold idea, they are simply bad ideas.

Re:Google’s lawyer accidentally made a sensitive document pu... by wpietri on Monday April 12, 2021 @05:19PM (#26785342)
I am pretty sure the average age of restaurants is not 130 years. I don't think an outlier makes for a great general-case example. If you'd like to argue that the median restaurant never changes, feel free to make your case, though.
Re:Google’s lawyer accidentally made a sensitive document pu... by ameister14 on Monday April 12, 2021 @05:52PM (#26785648)
It's not really about being a general case example.

It's about this statement: "You should only be profitable if you make constant improvements." - do you think that restaurant deserves to be profitable?

Re:Google’s lawyer accidentally made a sensitive document pu... by wpietri on Tuesday April 13, 2021 @02:29PM (#26796847)
You seem to be treating a generalization as an absolute. I don't think that's what the original author meant and if it were, I don't know that I'd agree. Did you have a point beyond picking a very small nit?
Re:Google’s lawyer accidentally made a sensitive document pu... by ameister14 on Tuesday April 13, 2021 @05:15PM (#26799423)
I don't think it's small. Unfortunately, neither you nor I can tell that the original author meant anything other than what they said, and I am not in the habit of assuming people mean something different than what they post; it's demeaning.

So if they said "You should only be profitable if you make constant improvements." Then that is what they meant. They didn't say "You should only be profitable if you make constant improvements or if your product is good or if you serve a genuine need or if...etc."

In fact, the OP said "The constant need for improvements is why we use capitalism at all." Which leads me to believe that they meant exactly what they said. It happens to be false, but totally conforms with their absolutism about profitability.

I obviously don't agree. There are many companies that make good products and are profitable and I believe should remain profitable without the need to change the products they make. You seem to agree. That is good, because "You should only be profitable if you make constant improvements" is a ridiculous statement.

That's my point. I don't know what's bold about it or why anyone would agree with it generally and I think logically it's easy to counter.

Re:Google’s lawyer accidentally made a sensitive document pu... by robomartin on Sunday April 11, 2021 @03:27PM (#26772764)
You've never run a (non-trivial) business, have you?

Some of the things I read on HN are jaw-droppers. Then I remember that people these days confuse opinion and lack of context with facts and reality.

My wife often repeats a saying that goes something like this: Your Google search isn't equivalent to my medical degree, residency and decades of experience afterwards.

Re:Google’s lawyer accidentally made a sensitive document pu... by lordnacho on Sunday April 11, 2021 @04:32PM (#26773138)
I've run a non-trivial business that depended on secrecy, and I recognize some of the ideas from the guy above. I wouldn't say "just let the government run this hedge fund", but there's some truth to what he's saying.

I think it's also important that people can make comments on large social issues such as corporate transparency without feeling like they need to be experts. In fact, nobody can be an expert on these sweeping issues, because these laws affect such a wide variety of entities.

I don't think the doctor comparison holds water. With a lot of work, someone can be recognized as a medical expert, but it's still a specific field that one can be qualified in.

Re:Google’s lawyer accidentally made a sensitive document pu... by robomartin on Monday April 12, 2021 @12:45PM (#26781656)
> I don't think the doctor comparison holds water.

C'mon.

Re:Google’s lawyer accidentally made a sensitive document pu... by grumple on Sunday April 11, 2021 @04:14PM (#26773027)
On the other hand, sometimes your Google search can help a doctor in their analysis. An informed patient will get better treatment than an uninformed one; you must be your own healthcare advocate. And for anything nontrivial, this is why second opinions are a must. It would also be interesting if we lived in a world where case complexity and outcomes for doctors and various diagnoses/operations were published as well, so we can see how everyone really holds up competitively.
Re:Google’s lawyer accidentally made a sensitive document pu... by robomartin on Monday April 12, 2021 @12:51PM (#26781750)
> An informed patient will get better treatment than an uninformed one

Absolutely true. Yet that does not turn them into a doctor. The statement I made is very specific.

Personal note: My mother is going through pancreatic cancer at the moment. She is reading everything in sight. Good. Bad. Ugly. She is not intellectually equipped to understand and evaluate it. She is not a doctor.

Well, she is driving her doctors insane. She is refusing certain treatments and asking for bullshit treatments. One doctor has already refused to work with her and asked her to switch to a different doctor. Her current doctor is pretty tired of burning valuable time with this google nonsense.

So, yeah, in general terms, informed individuals --in any field-- are better than the uninformed. The twist, however, is in the meaning of the term "informed".

The internet has created this paradox where millions of people believe they are "informed" or know something, when, in reality, they live in deeper ignorance of facts than before they became "informed" by google and social media.

It's the difference between "Practice makes perfect" (which is a lie) and "Practicing correctly makes perfect".

Re:Google’s lawyer accidentally made a sensitive document pu... by rpdillon on Sunday April 11, 2021 @05:12PM (#26773485)
> Your Google search isn't equivalent to my medical degree, residency and decades of experience afterwards.

Agreed, though I see the value of expertise partly in how it allows those with it to explain why they see things differently, rather than simply point out that they know more.