It's like a framework that allows companies to build apps. The kind of apps for which every employee needs a 4-hour training (for each app) just to be able to fill some data in a form regularly, or to be able to view a list of assigned tasks and close them.

Note that after that training, the employee will need his notes to complete the task every single time, and will only complete the task rapidly after several years of experience with the software (and undocumented tips from older coworkers).