Re:Uber ordered to pay $1.1M to blind woman refused rides
by hluska on Monday April 05, 2021 @04:24PM
(#26704183)
I feel like you misunderstand the ADA. The ADA does protect those people - they just need to ask for reasonable accommodations and be prepared to back up that request with documentation.
Please note that this suit is not about a person with PTSD being forced to drive a guide dog. It’s about a person who has a guide dog continuously being denied reasonable accommodations.
For that matter, a driver with a severe back problem shouldn't be forced to help a disabled customer with lifting their luggage into the trunk. A different driver should be found. ADA should support both individuals in being safe.