Like most thing Sony the Hardware is good but the Software (and its support) is very crappy though. It looks flashy on the comparison table but falls short in real usage and support, and probably why with more exposure than LG (afaik) they seem to not catch on.

I've only ever owned 2 smartphones in my life: Samsung Note2 and my current Sony Xperia XZ. Until now I've never experienced the touch screen go broke after an Software update, and that the temperature limit of the camera set so weird that 10min continuous usage leads to a warning popup (that can be removed without hardware damange, if you root the phone).

Their lack of customer support is also not doing it any favour for getting respect.