> unfortunately we're not as good as our software at simplifying the explanation

You mean the software provides explanations for its outputs and decisions, in the classic AI style? Or did that mean something else?

I meant we're not as good at simplifying the narrative, as we hope Greywing is at simplifying the task of vessel operations :)

We don't currently use any AI - we're yet to exhaust deterministic knowledge-based algorithms, but it might be something we look at in the future.

Classic AI can definitely be deterministic and knowledge-based. It just sounded from that phrasing like you went down the "explainable outputs" route that is sometimes a part of such approaches (see expert systems, for example) and that is commonly missing these days (which may lead to people using outputs of complicated decision-making systems asking questions like "why would we want to do that?").

That sentence is good! I've added it to your blurb above :)