Also second Rosenberg's book. It can come across as condescending if applied too heavily but it's a great analysis on language during conflict.
Either way the metta instruction I’ve encountered has often failed because it failed to emphasize the sensation of emotion. It’s not lying there thinking about how much you love something. It’s thinking of the thing or person you love and trying to locate the specific sensation in your body, and then grow it.
Many people mistake ritual dissociation for meditation, which can be really really harmful.
Repeated tragedies, pain and abuse can make you lose most or even all empathy. Even as an adult.
I have some back now, but nothing like I used to be.
Someone at work was very sad the other day, and I actually felt a little bad for them. First time in several years I felt anything at all. Hopefully get more back.
I've taught it to over 3000 Google employees as a 20% project over the past 7 years. I've also developed a team of volunteer facilitators who help people practice in weekly workshops. We're happy to talk about the program and answer questions on Clubhouse (currently Sunday afternoons at 1pm PT):
- Developing empathy towards myself first, that is, being able to observe feelings that arise within me and then being able to accept these feelings as they are. I have found this to be very relieving. A technique that helped me was meditation; training the mind like a muscle to be able to observe & recognize feelings.
- Turning this outwards to others, the works of Marshall Rosenberg on the NonViolent Communiction (NVC) [1] had a profound impact on my perception of feelings of others. I'm trying to follow the essence of the book, rather than copying the phrases outlined there. I'm seeing more and more that NVC can be applied to business as well as personal relationships [2]
Applying these to your example, it might be interesting to explore what do you _feel_ when the other person just wants you to listen. What is it that you _need_ out of the relationship and what is it that the _other_ side needs [3]?
[1]: https://www.goodreads.com/book/show/71730.Nonviolent_Communi...
[2]: https://marcel.is/contractor-didnt-deliver/
[3]: https://marcel.is/conflict-resolution/