News for hackers. Stuff that matters.

A comment on Launch HN: Chatwoot (YC W21) – Open-Source Alternative to Intercom, Zendesk.

Re:Launch HN: Chatwoot (YC W21) – Open-Source Alternative to... by tnolet on Thursday March 18, 2021 @02:18PM (#26505716)
We use Intercom for support and sales, but also for email (drip style), mass emails like product updates and in-app notifications.

Any plans for that?

[ Parent | on HN ]
Re:Launch HN: Chatwoot (YC W21) – Open-Source Alternative to... by sojanofficial on Thursday March 18, 2021 @03:26PM (#26506507)
Right now Chatwoot is suited primarily for support and sales use cases where its one on one conversations with the customer.

But we do have our eyes on marketing use cases(campaigns) in our future roadmap.

[ Parent | on HN ]