Launch HN: Chatwoot (YC W21) – Open-Source Alternative to Intercom, Zendesk

Re:Launch HN: Chatwoot (YC W21) – Open-Source Alternative to... by hanniabu on Thursday March 18, 2021 @01:28PM (#26505182)

> So we would try to limit an entire module under EE License rather a part of it.

As someone not familiar with this license, can you expand a little more into what it offers?

Also another option for this is for you guys to maintain your own branch which would be used for the free hosted solutions so any enterprise feature PR's can be contained to the self-hosted option.

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Re:Launch HN: Chatwoot (YC W21) – Open-Source Alternative to... by pranav_rajs on Thursday March 18, 2021 @02:30PM (#26505868)

Handling separate closed fork is one of the solution. Historically, it is an overhead for the team managing the project. You can read about the experience shared by Metabase [0].

[0] https://www.metabase.com/blog/Opening-Metabase-Enterprise/in...

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Re:Launch HN: Chatwoot (YC W21) – Open-Source Alternative to... by ac29 on Thursday March 18, 2021 @02:51PM (#26506139)

I think by EE license, they mean "Enterprise Edition" (aka commercial license, not sure if the code itself would be considered open, closed or "shared").

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Re:Launch HN: Chatwoot (YC W21) – Open-Source Alternative to... by sojanofficial on Thursday March 18, 2021 @02:55PM (#26506185)

That correct. The code can't considered open but rather source available.

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