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A comment on Why I Didn't Open-Source My Second SaaS. Parent comment

Re:Why I Didn't Open-Source My Second SaaS by rurp on Thursday March 11, 2021 @04:53PM (#26429490)
> The problem is that 95% of users are awesome but 5% are VERY aggressive and angry.

Interestingly enough I used to have a customer facing job in a completely different industry and it was exactly the same situation there. 90-95% of customers were great; they were pleasant and easy to deal with. But man, the bad ones took up sooo much time and energy, it was ridiculous.

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Re:Why I Didn't Open-Source My Second SaaS by 2muchcoffeeman on Thursday March 11, 2021 @11:21PM (#26432170)
Everyone should work a retail or hospitality role for a bit. I’ve never been rude to serving staff, but after I did a stint. God damn. There are some entitled assholes out there.
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