Re:UK businesses caught buying five-star Google reviews
by gambiting on Wednesday March 10, 2021 @02:58AM
(#26408926)
I don't know where the idea that taking Google to court would cost you infinite amount of money comes from. First you get your lawyer to just write a letter stating clearly what's wrong, and what action you're aiming to take by which point. Keep it reasonable. Have the lawyer point out exactly which point of their own TCs they are breaking and set a date by which you will initiate legal proceedings if they don't respond. In my experience that alone solves 90% of problems even against large companies, because they know ignoring it will cost them more money. And if you do end up going to court over a small thing like this it's not going to be a court case out of TV drama that takes 20 years and costs millions.
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Re:UK businesses caught buying five-star Google reviews
by ClumsyPilot on Wednesday March 10, 2021 @05:29AM
(#26409823)
"Have the lawyer point out exactly which point of their own TCs they are breaking"
But my business never had anything to do with Google, so I never signed any T&Cs
At this point TCs of megacorps are basically creating a parallel legal system
Re:UK businesses caught buying five-star Google reviews
by derfitt on Wednesday March 10, 2021 @05:18AM
(#26409755)
Yes, also in general in a legal dispute you can make it very clear at the start what you would accept to resolve the matter. So if you end up going to court or otherwise running up large legal fees, at the end of the process you can point to the earlier communication and say 'We would have settled this matter quickly and cheaply at the start, for the same or less than what we have got now. Therefore Google should have to cover our fees.'