Re:Repl.it didn't have “cancel” button for subscriptions
by tumblewit on Thursday March 04, 2021 @11:02AM
(#26344052)
Not really. If you think about it charging a customer is naturally going to be the most tested feature. You can’t really test ‘not charging’ unless there is a high volume of customer calls saying they are being charged when they don’t want to be. A very low to no volume of customers would call if they used a service and were not charged for it on the other hand.
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Re:Repl.it didn't have “cancel” button for subscriptions
by minikites on Thursday March 04, 2021 @11:44AM
(#26344674)
"Our service is so great, nobody will want to cancel it, so we don't need to test the cancellation feature."
This is what your comment boils down to and why we need regulations in this area. Difficulty in canceling services affects many industries, not just technology.