AWS faulty UX cost our business $7k and they refused to do anything about it

Re:AWS faulty UX cost our business $7k and they refused to d... by amanzi on Wednesday March 03, 2021 @11:59PM (#26338817)

Yep, it's right there with a big warning sign saying that a copy will be created. This is something that any IT Pro would notice and read and then hopefully understand the impact.

The author can argue that the UX is bad, but they can't say it's "faulty" or "inaccurate".

Edit... After fully reading the article, the author even says this: "If an interface doesn’t quite do what it appears to, it should give a warning." The warning is right there in the UI, captured perfectly by his own screengrab.

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Re:AWS faulty UX cost our business $7k and they refused to d... by chillfox on Thursday March 04, 2021 @12:20AM (#26338932)

"This is something that any IT Pro would notice"

Which is presumably why the article mentions the below in the second paragraph.

"After this experience, I cannot honestly recommend using AWS unless you have a professional sysadmin operate it for you"

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Re:AWS faulty UX cost our business $7k and they refused to d... by robjan on Thursday March 04, 2021 @12:33AM (#26339021)

Shouldn't any sensible person see a red triangle with an exclamation mark and read the notice?

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Re:AWS faulty UX cost our business $7k and they refused to d... by burundi_coffee on Thursday March 04, 2021 @01:56AM (#26339452)

"My computer is throwing errors around, can you help me?"

"Sure, what do they say?"

"Who?"

"The errors"

"I don't know, I clicked them away"

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Re:AWS faulty UX cost our business $7k and they refused to d... by chillfox on Thursday March 04, 2021 @01:26AM (#26339281)

Maybe, but it has never been my experience that a warning that does not block progress is sufficient for most people to stop and think.

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Re:AWS faulty UX cost our business $7k and they refused to d... by tpoacher on Thursday March 04, 2021 @06:47AM (#26341254)

I suppose not in the Facebook day and age where your next door neighbour's dog getting a new pedicure warrants a big red alert in your news feed, among all other big red alerts.

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Re:AWS faulty UX cost our business $7k and they refused to d... by mikeyla85 on Thursday March 04, 2021 @02:59PM (#26347394)

The notice is poorly worded and tells you that the dialog box will not do what its name suggests.

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Re:AWS faulty UX cost our business $7k and they refused to d... by tpoacher on Thursday March 04, 2021 @06:46AM (#26341248)

A 'bad' UX at most induces frustration.

A UX that has a high probability of causing harm is accurately described as faulty. I'm with OP here, technical warning-box being present aside.

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