I run a small 3D printed jewelry business (https://lulimjewelry.com) where I sell on my own website and also on Etsy.com. The Etsy team handled Christmas great this year (although it was my first Christmas in the platform so I don’t really have much to compare it to). Specifically they handled the communication around the mail delays very well, both with me and with my customers. It’s really interesting to see the tech decisions that had to be made to make those communications!