I don't really see it as "the other side". Identifying root cause of behavior is critical to modifying it. The "don't blame the mouse" saying is simplified; scientists (as in this article) live in a more complex world. Just because we can understand what led to a set of behavior for scientists, or others, doesn't mean they have no accountability for their actions, but it usually does mean there is a systemic problem that requires a systemic solution, otherwise we'll only ever be treating the symptoms.