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A comment on Google Cloud vs. AWS Onboarding Comparison. Parent comment

Re:Google Cloud vs. AWS Onboarding Comparison by Spooky23 on Wednesday February 24, 2021 @01:50PM (#26253937)
Microsoft support is always useless in that way and the TAMs are pretty powerless. I hired an intern just to contest the hours to effectively cut our (large) premier bill 70-80%.

Their model was fault-based, and a “bug” gets billed to the support group. So the game was always for MS to avoid assignment for non Sev-A cases, and our game was to find a product defect for anything.

[ Parent | on HN ]
Re:Google Cloud vs. AWS Onboarding Comparison by jiggawatts on Wednesday February 24, 2021 @07:29PM (#26258210)
Or support helpfully suggests that you file a suggestion in the public Azure feedback forums.

Yeah... just like the other 5 dupes of the same suggestion with hundreds of upvotes that the product teams have dutifully ignored because it only matters to customers.

[ Parent | on HN ]